Shipping Policy
Baroque Burger Shipping Policy
Baroque Burger (“we,” “us,” “our,” or “the Company”), operated by Baroque Burger LLC, is committed to delivering your car dashboard ornaments and mini plush figures with efficiency and care. This Shipping Policy details how we process, ship, and deliver orders from our facility to your doorstep.
By placing an order on our Site, you agree to the terms outlined in this Shipping Policy.
1. SUPPORTED SHIPPING COUNTRIES AND REGIONS
We currently ship within the United States only. We do not offer international shipping at this time.
Available shipping destinations are displayed at checkout. If your location is not listed at checkout, we are unable to ship to that destination.
We reserve the right to add, remove, or restrict shipping destinations at any time without prior notice.
2. SHIPPING SCOPE AND RESTRICTIONS
- We currently ship to addresses within the United States only.
- We do not ship to P.O. boxes, APO/FPO addresses, or freight forwarders unless explicitly stated at checkout.
- We reserve the right to refuse, cancel, or block any order that we believe violates applicable laws, sanctions, or trade regulations.
- Orders with incomplete, inaccurate, or unverifiable addresses may be delayed or canceled.
3. ESTIMATED DELIVERY TIMES
Delivery times are estimates and may vary based on destination, carrier logistics, weather conditions, and other factors beyond our control.
Domestic Shipping (United States)
- Standard Shipping: 5–10 business days after shipment
- Express Shipping: 3–5 business days after shipment
Please note that the order processing time (2–4 business days) applies before shipment. Delivery times do not include weekends or public holidays.
4. SHIPPING RATES AND CALCULATION
Shipping rates are calculated based on destination, shipping method, order weight, and order value. Final shipping costs are displayed at checkout before payment.
Domestic Shipping (United States)
- Standard Shipping: Free on orders over $30
- Express Shipping: $5
We reserve the right to adjust shipping rates at any time without prior notice. Promotional shipping offers may be subject to additional terms.
5. ORDER PROCESSING TIME
- Orders are processed and prepared for shipment within 2–4 business days (Monday–Friday, excluding public holidays) after payment confirmation.
- For security purposes, some orders may undergo verification, which could extend processing time by 1 business day. We will notify you if this is required.
- To modify or cancel your order, please contact us immediately. Changes can only be made before your order enters the fulfillment stage.
- Orders placed on weekends or public holidays will begin processing on the next business day.
6. PACKAGING & HANDLING
Every car dashboard ornament and mini plush figure is carefully inspected and packaged with protective materials to ensure it arrives in perfect condition. Small parts and delicate details are secured to prevent damage during transit.
7. ORDER TRACKING
Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package’s journey. Tracking information may take up to 48 hours to update after shipment.
If your tracking information shows no movement or updates for more than 10 business days, please contact us so we can investigate with the carrier.
8. DELIVERY DELAYS
While we strive to meet all estimated delivery times, delays may occur due to:
- Carrier delays, sorting issues, or logistics disruptions
- Severe weather, natural disasters, or public emergencies
- Incorrect or incomplete shipping addresses
- Failed delivery attempts due to recipient unavailability
If your order is delayed, we will make reasonable efforts to assist you and coordinate with the carrier. However, we are not liable for delays caused by factors beyond our reasonable control.
9. CUSTOMS, IMPORT TAXES, AND DUTIES
We currently ship within the United States only. As a result, customs duties, import taxes, and brokerage fees do not apply to domestic orders.
10. DELIVERY AND RESPONSIBILITY
- Please ensure your shipping address is accurate and complete. We are not responsible for packages sent to incorrect or incomplete addresses provided at checkout.
- Once the carrier marks the package as “delivered,” our liability ends, and we are not responsible for loss or theft.
- If a delivery attempt fails due to an incorrect address or recipient unavailability, additional reshipping fees will apply.
- If your order arrives damaged, please notify us within 48 hours of delivery and include clear photos of the damaged product and its original packaging.
11. CONTACT US
For any shipping-related questions or concerns, please reach out to us at:
- Company: Baroque Burger LLC
- Address: 1601 Mayberry Dr, Highlands Ranch, CO 80129
- Email: mokisi888@outlook.com
- Phone: +1 484-954-2189